Terms Of Purchase

Terms Of Purchase
These Terms Of Purchase establish the binding legal agreement between you, the customer, and our online store, governing all product orders and purchases made on our website. When you click to confirm your order at checkout, you acknowledge that you have read, understood, and agree to abide by every provision within these Terms Of Purchase, together with our Shipping Policy, Refund Policy, Privacy Policy, Customer Service Policy, and Terms Of Use. If you do not accept these terms, you may not place any orders on our website. These terms apply to every purchase of electrolyte powder, hydration packets, variety packs, bundles, and all other merchandise sold through our site. All transactions are processed in United States Dollars.

First, we cover eligibility to purchase from our website. To place an order, you must be at least eighteen years of age, or the age of majority in your country or region of residence. By placing an order, you confirm that you meet this age requirement. You also confirm that you have the legal authority to use the payment method you enter at checkout. You warrant that all information you submit during checkout, including your name, billing address, shipping address, email address, phone number, and payment details, is true, accurate, complete, and current. You are prohibited from using another person’s payment method without explicit permission from that payment account holder. We reserve the right to cancel or suspend any order where we suspect fraudulent payment activity, identity theft, false information submission, or unauthorized payment use. We may request additional identity verification documentation before fulfilling an order, especially for high-value orders, and we can cancel the order if verification is not completed to our satisfaction.

When you submit your order on our website, this action constitutes an offer to purchase our products under the terms set out here. Our acceptance of your order occurs when our fulfillment team processes your order and prepares it for shipment. We retain the right to reject or cancel your order at any time before shipment, for any reason. Common reasons for order cancellation include product inventory shortages, pricing errors on the website, suspected fraud, violations of local import law for your destination country, repeated policy abuse by the customer, or payment failure. If we cancel your order prior to shipment, we will notify you via email and issue a full refund to your original payment method. We are not liable for any damages or compensation resulting from order cancellation before shipment.

Product pricing on our website is listed in United States Dollars. All checkout pricing includes product cost, and we cover all shipping fees plus customs duties and import taxes. There are no additional charges added to your order. We take care of all customs related costs, so no extra fees will be requested from you upon delivery. We work to ensure all product prices displayed on our website are accurate. However, human or technical errors can occasionally result in incorrect pricing displayed for products. If a product’s correct price is higher than the price shown on our website due to a pricing error, we will contact you before fulfillment to ask whether you wish to proceed with the order at the correct price or cancel the order for a full refund. We are not obligated to fulfill orders at the incorrectly listed low price when a pricing error has occurred. Product prices are subject to change without advance notice, but price changes will not affect orders that have already been confirmed and paid for before the price update.

Product descriptions, images, flavor depictions, and nutritional information on our website are prepared to accurately describe our goods. We make reasonable efforts to ensure photographs and product descriptions match the actual items you receive. However, screen display differences on monitors, phones, and other devices may cause slight color variations. Minor aesthetic differences between website images and delivered products do not qualify as defective goods and cannot be used as grounds for refunds. Nutritional facts and ingredient statements are reviewed carefully, but they are not intended to replace advice from a healthcare provider. Our electrolyte products are dietary supplements, not pharmaceutical medications. Our products are not designed to diagnose, treat, cure, or prevent any disease. All product claims on our website are limited to general wellness support and hydration benefits.

Title and risk of loss for ordered products transfers to you once our shipping carrier confirms delivery of the package to your provided shipping address. Before delivery, risk of loss, damage, or theft remains with us. After confirmed delivery, all risk for the package and products passes to you. If your package is lost or damaged during transit before delivery, we will work with the carrier to investigate and offer remedies according to our Shipping Policy. Once delivery is marked complete by the carrier, we are no longer responsible for package theft, loss, or damage occurring at the delivery location.

Payment terms: All orders must be fully paid at checkout before order processing begins. We accept the payment methods displayed on our checkout page. Payment authorization is performed at checkout. If your payment is declined by your card issuer or payment provider, your order will not be processed. It is your responsibility to ensure your payment account has sufficient funds, and that your card is enabled for international online transactions. Your bank or card issuer may charge foreign transaction fees or currency conversion fees if your account uses a currency other than United States Dollars. These bank charges are outside our control and are not refundable by us.

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms Of Purchase. All return requests must follow the sixty-day return window and the return procedures defined in that policy. Refunds are processed in five to ten business days after return inspection approval, back to your original payment method. We reserve the right to refuse returns or reduce refund amounts when returned items do not meet return eligibility criteria.

Intellectual property rights: All text, images, graphics, logos, photographs, product descriptions, recipe content, website design, and other content on our website are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, republish, or commercially reuse any content from our website without our prior written permission. You may not scrape our website data, use automated bots to bulk purchase our products, or use our brand assets in advertising or sales activities without written approval.

Limitation of liability: Our total maximum liability for any claim arising from your purchase is limited to the total amount you paid for the specific products in your order. Under no circumstances shall we be liable for indirect, incidental, special, consequential, punitive damages, lost profits, lost savings, lost time, personal inconvenience, or other secondary losses, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitation of liability clauses, so this limitation may not fully apply to customers residing in those regions, to the extent required by local law.

Governing law and dispute resolution: These Terms Of Purchase are governed by applicable United States law. If a dispute arises between you and us related to your purchase, we encourage you to first contact our customer support team via the Contact page to attempt an amicable resolution. If informal resolution fails, disputes will be resolved in accordance with applicable legal procedures.

We can update these Terms Of Purchase at any time. Updated terms will be posted on our website. Any orders placed after updated terms are published will be subject to the revised Terms Of Purchase. Your continued use of the website and placing orders after changes are posted means you accept the updated terms. If you have questions about these Terms Of Purchase, reach out to our team through our Contact page.